1. Overview
Welcome to Bloom Space Kuwait. By accessing or using our website, you agree to comply with and be bound by these terms and conditions. This website is operated by Bloom Space . Throughout the site, the terms “we”, “us” and “our” refer to Bloom Space . Bloom Space offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
2. Use of Website
You agree to use our website for lawful purposes only. You must not use our website in any way that may cause harm to the website or impair other users' access to it.
3. Refund policy
Orders/products that are subject to a refund must be for the following reason(s):
Products received are in bad, damaged, and/or broken conditions.
If part of your order is missing, we will issue a partial refund for the missing items.
If you have created an account with Bloomspace, you can apply for a refund by:
If you have not created an account with Bloomspace, you can apply for a refund by:
4. Shipping and Delivery
Vendors are responsible for delivering all products ordered through Bloom Space. Customers are kindly requested to ensure the correctness of their delivery addresses. Bloom Space absolves itself of any liability for inaccuracies in address details. The preparation of products and their deliveries are the exclusive duties of the vendors that have accepted the order. While the vendors endeavor to adhere to the specified delivery times, factors beyond their control may impact these timings, thus making them not always guaranteed.
5. Order Cancellation
Cancellations must be done before the vendor proceeds to prepare your order. So if your order is only 'paid' and not yet 'in progress' then you are able to cancel the order. Afterwards, it is no longer possible to cancel your order and all sales are final. However; vendors may cancel your order due to the unavailability of the product(s) you have chosen. Rest assured that if this happens, you will receive a full refund promptly. Your understanding and patience are greatly appreciated as we work to ensure you receive the best service possible.
6. Return Policy
Products may be returned for the following reason(s):
Flowers and/or plants have arrived in poor or unpleasant condition.
Vases and/or accessories have arrived in damaged or broken condition.
Vendors may request picture(s) to verify the state of the products. Once the vendor receives the complaint, then you will be eligible for a refund after the products have been picked up and returned to the vendor. This ensures that vendors are able to address any issues promptly and provide you with the best resolution possible. Your cooperation and understanding are valued as we strive to deliver the highest quality service to you.
7. Pricing
Please be advised that the prices displayed on Bloom Space are determined by the vendors for their respective products. Bloom Space diligently conducts routine audits to verify the accuracy of these prices on the platform. Despite our vigilance, occasional errors may arise, and in such instances, immediate measures will be taken to rectify any pricing discrepancies promptly to ensure customers are charged the accurate prices.
All prices on Bloom Space are in Kuwaiti Dinars and payments are only accepted in Kuwaiti Dinars.
8. Accuracy of billing & account information
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
9. Errors, Inaccuracies & Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
10. Indemnification
You agree to indemnify, defend and hold harmless Bloom Space and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
11.Personal information & Privacy
We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
12. Disclaimer of Warranties; Limitation of Liability
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and Services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement particular purpose, durability, title, and non-infringement. In no case shall Bloom Space , our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility.
13.Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Bloom Space Kuwait and is protected by copyright laws. You may not reproduce, distribute, or create derivative works from any content without our written permission.
14. Changes to Terms
We reserve the right to update or modify these terms and conditions at any time without prior notice. Your continued use of the website constitutes your acceptance of the revised terms.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the State of Kuwait. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of the State of Kuwait.
11. Contact Us
If you have any questions about these terms and conditions, please contact us at hello@blomspace.com
